If they decide to not really bother with customer services I will take my future business elsewhere. I've been a "fanboy" for years and never had any real issues. The one I spoke to at their support was far from service minded. Pending on how they handle this, I will not be getting anything labeled Asus again. I am using it as a "off screen" now for the most part and if Asus decide to ***** too much about solving this matter for me I will swap it to the center where most of the action is going on anyway. At the same time, getting a good PG279Q seem to be a lottery. I don't really have any other issues with the screen, but at the same time such a pricey item should really not have this kind of problems. It all depends on how much that bright spot is going to bother you during your main use.Īlso you have three of these for your setup so you could set this one as a side display if you have a different one that is flawless for your center. That might make it more worth it to return it. If your monitor has a borderline return amount of Back light Bleed or color uniformity issues in addition to that bright spot. My opinion would be to keep it if that's the only bright spot and only issue. If I do notice it and I'm working in a word document or I'm browsing the web I doesn't bother me at all since in about 5 minutes I'll be playing Gears 4 or Battlefield at 1440p ultra up to 165fps so I tend to forget about my bright spot easily. I have a few bright spots on my Iphone which I stare at all day that doesn't bother me and also I think I have a bright spot I noticed on my PG279Q at some point but I forgot where it was at because I don't use my computer screen to stare at white images for 10-20 minutes to find it and be annoyed by it. Your options are swap it at the store if its still within return period or if you purchased an extended replacement plan, or call Asus and see if your monitor qualifies for RMA Is it worth it to you to swap it and possibly get a worse monitor?ĭoes your monitor have an other flaws other than lack of quality 3m(10') displayport 1.2 cables in Sweden? How much does it bother you while using the monitor for its main purpose (I assume Gaming)? usually you will only see a bright spot on very bright solid uniform colors and not during moving images.
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